Get in Touch

We’re here to help you build your collection.

Whether you have a question about a specific 1:64 diorama, need advice on our new range of RC cars and helicopters, or just want an update on your order, our team is ready to assist.

Before you message us:
* Tracking: If you are looking for your order, please check your shipping confirmation email for your tracking number.
* Shipping: Remember, we offer Free UK Shipping on all orders! For international times, please check our [Shipping Policy].

How can we help?
Please fill out the form below with as much detail as possible.
* Order Queries: Please include your Order Number (e.g., #1234) so we can find your details quickly.
* Product Questions: Let us know the scale or model name you are interested in.

Response Time:
We aim to respond to all queries within 24-48 hours (Monday–Friday). If you message us over the weekend, we will get back to you first thing Monday!

(Optional Additions to include if relevant)

* Direct Email: sales@diecastmodelstore.co.uk

* Connect with us: Feel free to DM us on [Diecastmodelstoreltd] or [Diecastmodelstore] for quick product questions!